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Join our Team

Administration Assistant
11 month temporary contract (maternity cover)
25th November 2019 – 30th October 2020

Hours: 18 per week, over 3 weekdays

Salary: £17,983 – £19,337 (pro rata) + benefits

A challenging and rare opportunity has arisen for an Administration Assistant to join our small and supportive team based in Portswood, Southampton.

Wessex DriveAbility is one of only 20 Mobility Centres in the UK, accredited to undertake medical ‘fitness to drive’ assessments on behalf of the DVLA, Hampshire Police and self-referred clients. Wessex DriveAbility also carries out specialist adaptation assessments to enable drivers with medical conditions to return to driving using adapted driving controls.

On job training will be provided and key accountabilities include:

  • Ensuring appropriate reception of clients
  • Providing information to clients contacting the Centre via telephone and/or email
  • Administering client files, both electronic and paper including: processing referrals, administering appointments and post-assessment paperwork, preparation of reports and closing of client files
  • Maintaining accurate records of interactions with clients
  • Archiving client administration
  • General house keeping
  • Ensuring Wessex Driveability and GoingCarFree.com websites are accurate and up to date
  • Providing support to the Centre Manager and carrying out any additional ad-hoc duties in line with the needs of the Centre’s activities

Qualifications and Experience

  • Good IT skills including knowledge and experience of using Microsoft packages
  • Pass-grade GCSEs (or equivalent) in Maths and English
  • Experience working in an office environment would be desirable

Skills and Characteristics

  • Team player
  • Ability to multitask
  • Keen learner and have good attention to detail
  • Ability to demonstrate patience and take a sympathetic approach to clients
  • Good communication and organisation skills

For more information on our parent body, you may also wish to visit the following site:

 www.drivingmobility.org.uk

Applying

To apply for this position, please submit a covering letter and CV to:

Jodie Cummins, Wessex DriveAbility, Leornain House, Portswood, Southampton SO17 2LJ 

or

email: jodie@wessexdriveability.org.uk

Also see below person specification, job description and privacy policy:                                                     

Closing date: Thursday 10th October 2019

Interview date: Thursday 17th October 2019