For any enquiries, please complete and send the contact form below or call: 02380 554 100.
Our Complaints Procedure
Our centres strive to continually carry out a highly professional service and make improvements to develop areas of our service for the future. Whilst we all try very hard to provide a friendly, courteous and professional service to all our clients and visitors, sadly, sometimes things can go wrong. If this is the case we would very much like to be told so that we can take the necessary steps to improve our service.
If you feel that you would like to raise an issue following your assessment please talk to us, we will always make the time to listen.
Issues can be raised by phoning us on 023 8055 4100, or by sending an email to firstname.lastname@example.org
Alternatively you can send us a letter to our address below:
Any concerns raised will be answered within 10 working days.
If you feel you can’t approach us directly, please contact our umbrella organisation – Driving Mobility – at the following address:
2 Princes Street